Challenge

As the business grew, the existing intranet became a technological and communication bottleneck. The company faced several challenges: 

• A complex information architecture which had become increasingly difficult to manage 

• Dispersed information sources and no single place to search for them. 

• Difficulty in quickly accessing up-to-date documents, procedures, and announcements. 

• Low employee engagement in company life and internal communication. 

• Lack of tools to build community and strengthen organizational culture. 

• The need to eliminate technological risks associated with outdated On-Premise systems. 

Solution

The client decided to build a new intranet based on the Microsoft 365 cloud environment. We implemented a modern intranet portal that became the digital heart of the organization. The project was not only about creating a new communication platform but about building a functional workspace. 

The new intranet was designed as a central hub that integrates key information, tools, and communication in one easily accessible place. 

Value

The new intranet platform was enthusiastically received by employees, who from the very first days emphasized how much this change was needed. The intranet stopped being a mere bulletin board and became a dynamic, interactive work environment that supports employees in their daily tasks. The implementation brought order to information chaos and provided employees with a reliable source of knowledge. 

“We build innovative technologies for our clients, so our employees deserve the same. The new intranet gives them a modern workspace that supports focus and simplifies onboarding.” – Eliza Stasińska, Director of the Organizational Services Development Department 

“I believe we now have one of the best intranets that brings together the digital work environment for employees. In a hybrid world, it’s extremely important that without leaving home, an employee can handle any internal matter remotely.” – Katarzyna Sitnicka, Senior IT Manager 

“Our intranet is no longer just a place for storing documents and posting updates. It is now truly the heart of our system of all mBank applications:  internal, business, and HR.”  – Konrad Policewicz, Director of the Employee Relations and Organizational Culture Department 

See all employee opinions about the new intranet here: LINK

Benefits 

• Centralization of information and improved internal communication across the organization. 

• Fast and intuitive access to updated documents, procedures, and news. 

• Elimination of risks associated with outdated On-Premise technologies. 

• Increased employee engagement in internal communication. 

Conclusions

Investing in a modern intranet is a strategic decision that brings benefits far beyond technology itself. This project proved that a platform designed with user needs in mind is a powerful tool for building engagement and improving information flow within a large, dispersed organization.